Refund policy

No Return & Refund Policy

At nailssbyaish, all press-on nail sets are handmade and made-to-order. Due to the personal and hygienic nature of our products, we do not accept returns, exchanges, or refunds once an order has been placed and delivered.

Please ensure that:

  • You select the correct size, shape, and design before placing your order.
  • All customization details provided are accurate.

If you have any questions before placing your order, feel free to contact us at business@nailssbyaish.in.

Damages and Issues

Please inspect your order upon reception and contact us immediately if:

  • the item is defective,
  • damaged during transit,
  • or you receive the wrong item.

To claim a refund or replacement for a damaged product, an unboxing video is mandatory.

Please ensure:

  • The package is completely sealed before opening.
  • The video is recorded continuously from start to finish without cuts or edits.
  • The damage/issue is clearly visible in the video.

Claims raised without a proper unboxing video may not be eligible for review.

Once we receive the video and details, our team will examine the issue and determine the appropriate resolution, including a replacement or refund if applicable.

To report an issue, contact us at business@nailssbyaish.in within 24 hours of delivery with:

  • your order number,
  • unboxing video,
  • clear photos of the issue (if needed),
  • and packaging images if applicable.